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Re: The Sentry 3V8-H-B
Posted: Wed Apr 13, 2016 8:13 pm
by Valra Bellkeys
holler wrote:Give an example of a customer that was dissatisfied with a Sentry system that didn't get the problem solved.
^This^
Sentry is known for customer satisfaction, if something isn't right they make it right and they have a very tight relationship with the customer as a result.
Sentry is the only manufacturer who will refurbish one of their older sirens if you send it back to them. Everybody else wants you to buy a new siren, and makes existing models obsolete after 10 years and quits making parts for them soon after. Not so with Sentry.
What about Sterling parts? I still highly agree with you, that Sentry has AMAZING customer satisfaction and very few places uses Sterling sirens anymore, but I am just curious.
Re: The Sentry 3V8-H-B
Posted: Thu Apr 14, 2016 1:08 am
by Daniel
All I can say is that when the Sterling M in Silverton, Oregon, sounds daily at noon as it has every day since around 1926 and I hear it four miles away, I know that's a well-built product.
Re: The Sentry 3V8-H-B
Posted: Thu Apr 14, 2016 3:40 am
by connerdstines
Valtonus wrote:holler wrote:Give an example of a customer that was dissatisfied with a Sentry system that didn't get the problem solved.
^This^
Sentry is known for customer satisfaction, if something isn't right they make it right and they have a very tight relationship with the customer as a result.
Sentry is the only manufacturer who will refurbish one of their older sirens if you send it back to them. Everybody else wants you to buy a new siren, and makes existing models obsolete after 10 years and quits making parts for them soon after. Not so with Sentry.
What about Sterling parts? I still highly agree with you, that Sentry has AMAZING customer satisfaction and very few places uses Sterling sirens anymore, but I am just curious.
Wouldn't say very few, every other town in the Texas Panhandle has a Sterling M.
Re: The Sentry 3V8-H-B
Posted: Thu Apr 14, 2016 4:01 am
by coastalsyrolover
I am one to add to Daniels comment about the sterling model M in silverton and a sentry 3v8 (I think) in Dundee. (Which they kept after demolishing the old fire station.) the model M goes off every day even despite the... Rather interesting solution the locals came up with trying to re direct the sound helping it collect water... The 3v8 in Dundee is said to have been heard in Newberg about say... 2, 3, 4 miles away? (The model 2 in Newberg hasn't been said to carry that far...) so I'm sorry to beat a dead horse but... I felt I should add that.
Re: The Sentry 3V8-H-B
Posted: Thu Apr 14, 2016 11:30 am
by holler
Guys I said Sentry sirens, not Sterling sirens. Majority of the Sterling sirens I've seen are so old that I would never go through the trouble of overhauling one and putting it back up. Motor insulation improved greatly in the 50's and 60's, and most sterlings are older than that.
Plus Sterlings used the old motor frame system, which is nothing like the NEMA frame system that came into existence in the 50s