Siren Mystery
Posted: Thu Jul 22, 2021 4:55 am
Hello, I have been scratching my head on this issue for a long time and I have had no help at all from the manufacturer of the siren. The fire department I belong to bought a new house siren from Sentry Siren in 2019. However, ever since day one, the siren has not operated "properly" since it was installed. There is a unique issue with it as follows.
If only my station is paged out for a call, the siren will work.
If my station is paged after any other station regardless of it being 2nd inline or last in a line of 5, it will not go off. This includes the weekly siren/pager test and the monthly tornado siren test.
I have contacted Sentry Siren on numerous occasions with no help, they seem to think that it is an issue on the county 911 center's side, not their system. That is not the cause because I have talked directly with the 911 director on this issue and I work there as well.
The county uses UHF for radio communications and for setting off pagers/sirens. I have messed around with the programming of the siren a few times with no real luck. The closest I got was getting the siren to go off when it should for everything, except it also would go off when another station in the county was paged out.
The programming box is a Gen 3 from Sentry Siren. See link for photos of the programming screens https://drive.google.com/drive/folders/ ... sp=sharing
Any help is greatly appreciated in trying to get this issue figured out
If only my station is paged out for a call, the siren will work.
If my station is paged after any other station regardless of it being 2nd inline or last in a line of 5, it will not go off. This includes the weekly siren/pager test and the monthly tornado siren test.
I have contacted Sentry Siren on numerous occasions with no help, they seem to think that it is an issue on the county 911 center's side, not their system. That is not the cause because I have talked directly with the 911 director on this issue and I work there as well.
The county uses UHF for radio communications and for setting off pagers/sirens. I have messed around with the programming of the siren a few times with no real luck. The closest I got was getting the siren to go off when it should for everything, except it also would go off when another station in the county was paged out.
The programming box is a Gen 3 from Sentry Siren. See link for photos of the programming screens https://drive.google.com/drive/folders/ ... sp=sharing
Any help is greatly appreciated in trying to get this issue figured out